Hello everyone & welcome to the Tech Thinking Aloud Podcast. Each episode, we bring tech articles to life by reading them aloud and discussing their importance to the tech community and the world. We’re your hosts, Heather & Jim O’Neill.
Today’s article is It’s Time to Start Treating Support as Part of the User Experience by Lade Tawak featured on the InVision Design blog.
Interview segment begins at 13:54